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Contact
Helpdesk Securities Clearing
Mon - Fri, 07:00 - 19:00 CET
T +49-69-2 11-1 19 40
F +49-69-2 11-1 43 34
Contact
Helpdesk Trading
24h during trading days, starting Monday 00:00 CET to Friday 22:30 CET
T +49-69-2 11-1 12 10
F +49-69-2 11-1 12 11
Contact
Customer Technical Support / Technical Helpdesk
From Mon 01:00 until Fri 22:00 CET (no service on Saturday and Sunday). Please contact your Technical Account Manager via Your personal VIP number.
Contact
Helpdesk Derivatives Clearing
00:00 CET to 22:30 CET during trading days
T +49-69-2 11-1 12 50
F +49-69-2 11-1 43 34
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
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