Onboarding Support

Technical Onboarding

For a smooth start in production, Eurex /Xetra provides a dedicated simulation environment to give Trading Participants the opportunity to perform comprehensive testing. Trading Participants are asked to make themselves familiar beforehand with the following technologies and services (for Eurex / Xetra): 


Eurex Frankfurt AG
Key Account Management

Service times from 09:00 - 18:00 CET

T +49-69-211-10 333



Are you interested in the broadest scope of products under a single framework in Europe? Take a look here.
Find out more!

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.