Information Channels

Eurex App Support


New Features Available!

Eurex Clearing emergency notifications and a refreshed user experience with improved layout for iPadOS and Android tablets. Check it out!

The Eurex mobile app informs you about all relevant news from Eurex and Eurex Clearing on your iOS or Android device.

Which information can you expect from the Eurex mobile app: 

  • Trading and Clearing Emergency News
  • Production Newsboard
  • Circulars & Mailings
  • Eurex Support Webpage
  • Service Status
  • Publications & Press Releases
  • Implementation News
  • Events


After successful downloading the app, you are asked to sign up, login or continue as guest. The registration is free of charge and will offer you additional functions such as push notifications and saving mailings as favorites.

For sign up, you need to perform the following steps:

  1. Register with your email address and an individual password
  2. Please check your email inbox as a confirmation email with an activation link will be sent
  3. After clicking the link, you are set

Push notification can be sent for

  • Circulars & Mailings
  • Implementation News
  • Trading and Clearing Emergency News
  • Events
  • Publications & Press Releases

Simply guide to the settings section and make sure you are logged in to activate your preferred push notifications.

The home screen is your personal newsfeed. You can decide which information will be shown. In order to choose your preferred items, please guide to the settings section to activate the following:

  • Circulars & Mailings
  • Implementation News
  • Events
  • Emergency News
  • Publications & Press Releases

Every news can be shared with colleagues or someone who should know about it.

Simply click on the three dots in the upper right corner of the news and freely choose how you want to share it.

By clicking on the three dots in the upper right corner of the news, these can be stored as favorites for the following sections:

  • Circulars & Mailings
  • Publications & Press Releases
  • Implementation News

Favorites can be found via a tab in each of these news sections.

If you would like to add an event to your personal calendar, you can do so by clicking on the dots in the upper right corner. A calendar entry will be generated which you can directly edit and save.

In the corresponding news section of the app, you can filter for your news of interest via a toggle button in the upper right corner for:

  • Circulars & Mailings
  • Publications & press Releases
  • Implementation news


  • Sorting by date or title
  • Define a date range
  • Choose your preferred category

Via the arrow in the upper right corner you can reset your choice or activate your filter by clicking “apply”.

Get the app

Download the Eurex app in the iOS AppStore and Google PlayStore. Search for Eurex or just scan the QR code.

Supporting Documents


Eurex Frankfurt AG
Key Account Management

Service times from 09:00 - 18:00 CET

T +49-69-211-10 333

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.