15 Dec 2023

Erroneous collateral value reduction

Dear members,

due to a technical issue during overnight processing some bonds have become erroneously ineligibly for end of day valuation. We are working with highest priority on an intraday resolution and will contact impacted members individually. We will soon update you with more information.

If there are questions or uncertainties about the unavailability of the aforementioned functionality, please contact Risk Exposure Management (phone: +49 (0) 69-2 11-1 2452 or email via

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

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