15 Mar 2023

C7 FIXML issue solved

Eurex Clearing processed the restart of the FIXML broker successfully as planned. In addition, the idle-timeout on the broker was changed from 30 to 180 seconds. No further disconnects were observed or reported by members since the restart. Eurex Clearing considers the issue solved and expects the implemented measure to prevent further disconnections and to optimize the overall broker configuration.

Please contact or your TKAM via the VIP number if you face any issues.

Market Status


The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.