Eurex
Dear Eurex Participant,
Despite all the changes which took place in our T7 trading system throughout the years, we have maintained, through constant efforts, an extremely high availability rate. Nonetheless, we never stop preparing for potential issues and strive to improve our communication process to achieve high level of readiness for our Trading Participants.
With the Eurex Readiness Newsflash published on 17 November 2020 we have informed you about the Emergency Communication in general and about communication channels in particular. With the current Newsflash, we would like to draw your attention to a further new channel, through which emergency communication will be distributed by the exchange in case of potential technical issues for Eurex (MIC: XEUR) with immediate effect.
1. Further communication channel
In cases of technical issues, affecting the T7 trading system, the exchange immediately starts to investigate the situation. Following the initial analysis, a swift and timely communication as well as frequent updates on the issue is deemed highly important to the Trading Participants.
Currently, emergency communication takes places via the T7 GUI newsboard (if T7 is available), e-mail, SMS and website message. Responding to participant feedback, we have recently begun to make use of an additional communication channel via the data provider “Bloomberg”. Using the dedicated “Financial Markets” news source, we now publish emergency notifications straight to the “Bloomberg” news platform. In other terms, emergency-related messages, which are published over the aforementioned Emergency Newsboard website on www.eurex.com should also be visible on the Eurex financial markets news source on “Bloomberg”.
Access details of EUREX financial markets news source: - {NH FM5_EUREX<GO>}.
2. Best Practice for Trading Participants using the Bloomberg platform
In order not to miss any emergency-related notifications, we herewith advise you to set the delivery alerts on our financial market news-wire - {NH FM5_EUREX<GO>} under the “Actions” drop-down menu by selecting the option “Set Alert Delivery”. Delivery methods can then be individually setup to best fit your needs.
3. Further information
For more information on our emergency communication handling, please have a look into the Eurex Readiness Newsflash “Incident handling: Emergency communication”, as of 17 November 2020.
For information on Emergency Handling in general, please see the Emergency Playbook in the Eurex Readiness Newsflash as of 5 October 2021.
Moreover, please note our dedicated Support webpage providing you a one-stop-source for our emergency handling and safeguards documents on the dedicated Initiative page under:
Support > Emergencies & safeguards
If you have any questions or comments, please do not hesitate to contact us at: eurextrading@eurex.com.
Kind regards,
Your Eurex Trading Operations Team
Visit the Next Generation ETD Contracts webpage for all your Trading and Clearing content!
Recipients: | All Trading Participants of Eurex Deutschland and Vendors | |
Target groups: | Front Office/Trading, Middle + Backoffice, IT/System Administration, Auditing/Security Coordination | |
Contact: | eurextrading@eurex.com | |
Web: | Support > Emergencies & safeguards |
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.
