Please be informed that Simulation environment of EurexOTC Clear Release 10.1 is open as of today, 28 May 2020.
All interfaces are switched on and OTC member reports are available in CRE.
In case of functional questions, please feel free to reach out to OTCClear Simulation helpdesk.
P: +49 69 2 11-1 25 25
E: OTCClear.Simulation@eurexclearing.com
In case of technical questions or concerning Report availability, please feel free to reach out to Customer Technical Support / Technical Helpdesk . Service times: 00:00 CET to 23:00 CET during trading days
P: Please contact your Technical Key Account Manager via your personal VIP number.
E: cts@deutsche-boerse.com
Market Status ⓘ
XEUR
The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.
Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message.
We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.
An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.
