Trade
12 Feb 2020

EurexOTC Clear Simulation: Unexpected Downtime Announcement

EurexOTC Clear Simulation Environment is facing an unexpected downtime.

The downtime is approximately 3 hours and the system will be up and running again at around 2pm CET.

During that time you will not be able to access the below mentioned affected resources.

We apologize for any inconvenience this may cause.

Resources affected:
· EurexOTC Clear GUI
· Eurex FpML Interfaces
· Common Report Engine

P: +49 69 2 11-1 25 25 E: OTCClear.Simulation@eurexclearing.com

Market Status

XEUR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.