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Any further questions?

Any further questions?

Do you have further questions about our products or services? You will find the answers on the most frequently asked questions about “Eurex Exchange” on the following pages:

Overview of content

Clearing/Settlement

 

How do private investors find out about cancelled trades?

Eurex exchange members affected by trade reversals in the event of erroneous entries ("mistrades") are immediately notified electronically. The procedures applicable to passing on such information to members' customers are beyond the control of Eurex Deutschland.

What are the Eurex margin requirements?

An overview of margin requirements set by Eurex Clearing AG vis-à-vis clearing members can be found here.

Please note:
The margin requirements applied by financial services providers, banks, or brokers vis-à-vis their customers are at the discretion of the respective institution (subject to the minimum requirements set by Eurex Clearing AG). Please contact the institution directly for more details.

Are there any tools for calculating Eurex margin requirements?

On its website, Eurex Deutschland provides a free download of a computer-aided simulation programme with which its margin requirements can be calculated. The software interface can be set to either German or English. Based on Eurex Deutschland's Risk Based Margining model, this user-friendly programme enables the calculation of margin requirements for existing and planned positions in all Eurex products. The MarginCalculator can be found here.

 
 
 
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Market Status

XEUR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Production newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.