Trade
27 Jun 2022

Automatic Give-up functionality issue

We are currently facing issues with the automatic Give-up functionality, resulting in not processed Give-ups in C7 due to missing Take-up information from T7.

We strongly advise to check pending Give-ups manually in C7.

Please contact our clearing operations team should you require any assistance: clearing@eurex.com,  +49 69 211 1 1250 

Market Status

XEUR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.