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Help

Supported Browsers

The Eurex Website is best viewed with Microsoft Internet Explorer 5.x or higher or Netscape Navigator 6.x/Mozilla 1.x or higher with JavaScript enabled.

Minimum Hardware Requirements

Your display resolution must support at least 1024x768 pixel with 256 colors.

Information about downloadable files

Name Description Software Filetype Icon
Adobe Acrobat You will need to use an Adobe Acrobat Reader for PDF documents. Should you not have installed this freeware on your computer, you can download the Reader directly here*. www.adobe.compdf
Compressed file You will need to use an Unzip Program to extract compressed files. Should you not have installed a version on your computer, you can download a shareware program directly here. www.winzip.comzip/gz/tar
Text file Text files could be opened with every common text editor/word processor or directly via the browser. Notepad or Wordpad for Microsoft Windows txt
CSV file CSV files contain spreadsheet data with commas or semicolons as column separator. They can be opened with every common text editor, spreadsheet program or directly via the browser. office.microsoft.com
www.openoffice.org
csv
Excel file You will need Microsoft Excel, Microsoft Excel Viewer or another program which provides the functionality to open these files. office.microsoft.com
www.openoffice.org
xls
Setup file Setup files are self-executable files. Setup files are developed for and can be run under particular operating systems, e.g. Microsoft Windows*.  msi, exe
PGP signature PGP signatures are necessary to ensure the authenticity and integrity of software kits.  asc
Flash movie You will need to download and install the Adobe Flash Player to view these files. Should you not have installed this freeware on your computer, you can download it directly here*. www.adobe.comswf
Windows Media You will need to download and install the Windows Media Player to view these files. Should you not have installed this freeware on your computer, you can download it directly here*. www.microsoft.comwmv
WebEx™ movie You will need to download and install the WebEx™ Player to view these files. Should you not have installed this freeware on your computer, you can download it directly here*. www.webex.dewrf

* Please note, the execution of installation files is subject to the respective restrictions of your system environment. For further questions, please contact your system administrator.

Internet Helpdesk

If you have any technical problems or queries relating to the Eurex website, than please contact our Internet Helpdesk:

T +41 (0)58-854-29 68
F +41 (0)58-854-29 91
info@eurexchange.com