Service Navigation

EmergencyContacts

EmergencyContacts

  • Contact

    Helpdesk Securities Clearing

    Service times: Mon - Fri, 07:00 - 19:00 CET

    T +49-69-2 11-1 19 40

    F +49-69-2 11-1 43 34

  • Contact

    Customer Technical Support / Technical Helpdesk

    Service times: 00:00 CET to 23:00 CET during trading days | Please contact your Technical Key Account Manager via your personal VIP number.

  • Contact

    Helpdesk Derivatives Clearing

    Service times: 00:00 CET to 22:30 CET during trading days

    T +49-69-2 11-1 12 50

    F +49-69-2 11-1 43 34

  • Contact

    Helpdesk Trading

    Service times: 24h during trading days, starting Monday 00:00 CET to Friday 22:30 CET

    T +49-69-2 11-1 12 10

    F +49-69-2 11-1 12 11

 

Market Status

XEUR

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Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Production newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.