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File service agreement

File service agreement

Access to the files distributed to closed user groups is governed by the File Service Agreement. Please send us one signed copy of the File Service Agreement by fax to Deutsche Börse AG, Market Data + Services / Sales, with two originals to follow by postal mail to the address below. Upon receipt of the agreement we will provide you with the necessary account information.

Deutsche Börse AG

Market Data + Services, Sales

Mergenthalerallee 61
65760 Eschborn

T +49-69-211-1 18 00
F +49-69-211-1 45 01


Market Status




Parts of the trading system are currently experiencing technical issues

The trading system is currently experiencing technical issues

Production newsboard

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.